A responsive partner does more than simply answer the phone when you call. They listen closely to your needs and tailor their services to your requirements.
At Spectra, we've spent years refining our practices to ensure we do just that. That's why we insist on providing flexible billing, scheduling, ordering and reporting processes that allow you to work the way you need to work, while still receiving the responsive and knowledgeable support you deserve.
To further safeguard customer satisfaction, we insist on streamlined processes that include performing 99.7 percent of tests in-house. State-of-the-art instrumentation and automated specimen processing enables us to deliver a majority of test results within 24-hours from the time specimens are received at the laboratory-and report critical results every two hours–while still exceeding industry standards for test quality.
Learn more about our comprehensive testing services, including specialized ESRD tests and assessment profiles, as well as the many ways we work hard to make working with us so easy:
