Customer & Technical Support

Backed by an average of 20 years customer service experience, our representatives are trained to provide you with the personalized service you deserve. 

Our service team includes:

• New Account Services Team - Dedicated to the setup and smooth transition of new clinics to Spectra
• Designated Customer Service Representatives - Ensure prompt follow-up and resolution of customer inquiries
• Technical Support  - Provides assistance with Spectra's ordering, reporting and data management applications
• Supply Desk - Processes laboratory supply orders in a timely manner

Our teams are ready to serve you:

Spectra Laboratories
Phone: 800-522-4662

Customer Service Hours: 
6:30 a.m. - 9:30 p.m. ET (Monday-Friday)
7:00 a.m. - 8:30 p.m. ET (Saturday)
9:00 a.m. - 5:30 p.m. ET (Sunday)